terms and conditions of booking a training course with eternal beauty
These terms make up a condition of booking a course with us. You must agree to these terms in order for your course application to be accepted. In the event of a dispute, these terms will be binding.
The cost of the courses as detailed above all includes VAT at the applicable rate.
Your place on the course will not be confirmed until cleared funds and a completed enrolment form have been received; once this has been done we will send a confirmation email and at this point your place on the course will be class as being confirmed; this is not the case until you have been sent this confirmation email.
Full payment, where a credit agreement has not been entered into (for In Person PMU Courses Only) is required 3 working days prior to the start of the course; without full payment you will not be able to start the course. If you are intending on paying cash on the morning of your course, you mjst let us know in advance; without this notice, it will be classed as 'non payment'. You may make as many payments as you wish between the time you pay your deposit and the time the final balance is due, these will be deducted from your invoice balance.
Alternatively, for In person PMU courses, you may wish to apply for finance, in such a case a deposit will still be required as detailed below:
- Body Piercing Courses: £100 Deposit
- In Person PMU Courses: £500 Deposit
In such cases where finance is applied for, Eternal Beauty (UK) Ltd will reserves the right to undertake credit checks through Experian (The Credit Reference Agency) and use sufficient information to assess your application. This may involve the use of public information that a credit reference agency may hold about you. The credit reference agency will add details of the search and your application to their record about you whether or not your application proceeds. This and other information about you may be used to make credit decisions about you and undertake checks for the prevention and detection of money laundering.
In the event that your application for finance is not approved you will have 7 Days from the time you are notified to decide whether to pay the balance in full by other means, or to receive a refund in full of your deposit. Once the period of 7 days has elapsed Eternal Beauty (UK) Ltd will assume you wish to continue enrolment and your deposit will become subject to our normal cancellation policy.
If your finance application is approved and deposit paid you will need to have completed a Direct Debit Mandate to allow us to collect monthly payments - this form will be part of your enrolment and will be required in order to confirm your place on the course.
Once we have processed your booking we will issue a booking confirmation to the email address provided on the enrolment form.
Payment can be made by Credit/Debit Card, PayPal or Cheque (made Payable to Eternal Beauty (UK) Ltd). In the event that you pay by cheque your place on the course will not be confirmed until the cheque has cleared. You are also able to pay by BACS – please contact us if you wish to pay by this method.
Course attendance is the responsibility of the student; getting to and from Eternal Beauty's training centre is the sole responsibility of the student and no responsibility will be accepted by Eternal Beauty (UK) Ltd for getting you to or from our training centre. If you fail to attend your course without sufficient notice then you Will Not be entitled to any monies paid, and we may at our discretion request payment for any monies not paid prior to your course that were due.
For In Person PMU Training Courses, Eternal Beauty will provide a start-up kit on the first day of the course which will be yours to keep, we will provide disposable items for the kit during your course. The contents of the kit can be supplied on request. Please note that from time to time we will alter the contents of the kit due to circumstances beyond our control such as the discontinuing or replacement of certain products.
Foe Piercing Courses, no kit is provided, but one is available to purchase on successful completion of the course.
Eternal Beauty will make every endeavour to meet any special requests that have been notified in advance on the booking form.
Refreshments will be available throughout the duration of the course, a lunch break will be provided on each day, but Eternal Beauty (UK) Ltd will not assume responsibility for the purchase of lunch. As we are based in the town centre there are several options available to you, and you are welcome to bring your lunch back to the training centre.
Balance Payments
For courses booked, with a deposit paid prior to November 14th 2023, the balance on any training invoice is due 3 Working Days Prior to the date of your training. This can be paid by bank transfer, or by credit/debit card or PayPal using the link provided in your confirmation email.
For training courses, with a deposit paid 14th November 2023 onwards the full balance will be due 2 Weeks prior to the start of your course. This can be paid by bank transfer, or by credit/debit card or PayPal using the link provided in your confirmation email.
For Body Piercing Training Courses the balance must be received before access to the pre-course home study will be provided. If payment is not received or we do not feel that you will have sufficient time to complete the home study at least 3 days prior to the start of your course then we reserve the right to move your course to our next available dates.
Pre-Course Home Study
In the event that your course requires our pre-course Home study to be completed, a user name and password will be issued to you in your confirmation email along with the link to the relevant pages.
This home study is a mixture of reading & short 'quizzes' along with drawing practice and other exercises (for PMU Courses)
PMU Pre-Course
The drawing practice requires you to print and complete activities and tasks and then upload them to us using the link provided, at least 3 days prior to the start of your course. In the event that we have not received the drawing practice and tasks at least 3 days prior to the start of your course, we will (and we cannot stress this enough) postpone the dates of your training to a future date agreeable to both parties.
Unfortunately, this is non negotiable and the reasons behind this decision, is to ensure that you are able to get the best from your time with us. It also allows our instructor to see which areas require the most focus when you come to us to train.
Piercing Home Study
The pre-course contains mainly reading, but there is a quiz at the end which will need to be completed 3 working days prior to the start of your course.
Cancellation & Postponement
In line with the Consumer Contracts Regulations (formerly the Distance Selling Regulations) you will have period of 14 Days following the payment of your deposit (which forms the start of the contract between us) to cancel your booking and receive a full refund of the deposit amount.
If you have booked a course to commence within 14 days of booking, then you acknowledge that you will be waiving your rights under the Consumer Contracts Regulations to a refund of your deposit. In the event that you want to cancel your course in these circumstances then thre will No refund due of your deposit
If we have already provided you any course material, pre course home study links, kit, or anything else that constitutes 'training material' then this will constitute the start of your training - No Refund will be due on cancellation.
Following the cancellation period we will be happy to move your course to another date that is suitable but will be unable to provide a refund of the deposit paid.
All notice of your wish to cancel must be received in writing to [email protected] No other forms of cancellation will be accpeted.
If you fail to attend the course on which you are booked and have not given prior notice to Eternal Beauty then no refund will be made and no transfer will be allowed.
While Eternal Beauty (UK) Ltd offers training and certification on an ABT Direct / of CPD accredited course we are unable to offer advice or guidance on the practice of SPMU in your area. It is your responsibility to contact your local environmental health officer or licencing department for local policies and procedures and to ensure that this course is suitable to obtain a licence from your local authority. It is also your responsibility to ensure that you can gain insurance using our course; we cannot advise on the requirements of individual insurers.
Eternal Beauty (UK) Ltd reserves the right to cancel courses for circumstances outside of our control. In the event of this students will be notified with as much notice as possible and either offered a) a place on a future course, or b) a full refund of any course fees paid; either of these options will be at the sole discretion of Eternal Beauty. Likewise Eternal Beauty (UK) Ltd reserves the right to relocate a course to a different venue should circumstances beyond our control dictate. Notice will be given to students as soon as is practical.
Postponement & Rescheduling
You may wish to postpone your course for a variety of reasons; we will aim to accommodate this where possible, however notice is required and a fee may be due at the discretion of Eternal Beauty (in the event that we are unable to fill the space left by the postponement of your course)
- More than 2 weeks notice: No Charge
- 7-14 days notice: £100 charge
- Less Than 7 Days notice: £100 charge - in addition balance remaining on course invoice (For Example a deposit of £100 is paid and less than 7 days notice is given to postpone your course - to move to new dates a fee of £100 plus your course balance would be due to secure new dates so for a piercing course £650 would be due before the dates are confrmed)
Failure Policy
If a student fails to achieve the required standard on a training course we will do everything in our power to find another model or models for them to work on to help during the normal duration of their course to help them pass however this is not always possible; in the event it is not possible to get more models on the days that they are being trained we can offer the student additional days to train at a cost of £250 per day to help them pass (subject to dates being available). In some cases a full day may not be required, in which case a half day may be offered at the discretion of Eternal Beauty.
Depending on the reason for the instructor not being able to pass you, they may allow you to carry out a designated number of case studies (for PMU Courses) where you will need to carry out procedures on your own models, at your own cost and with your own insurance. You will then be required to send send photographs and/or videos as directed to your instructor for evaluation.
Photographs
Photographs will be taken during the course which Eternal Beauty (UK) Ltd reserves the right to use for advertising and social media purposes. If you do not wish for your photographs to be used in this manner please email us at [email protected] prior to your course training date to advise us.
All information that we hold concerning you will be held and processed by Eternal Beauty strictly in accordance with the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679 2018 (ICO Registration Number ZA049777)
Such data will be used by the organisation to administer our relationship with you as a customer. We will not, without your consent, supply your name and addresses to any [other] third parties except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law.
As an individual, you have a right under the The General Data Protection Regulation (GDPR) (EU) 2016/679 2018 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact our Data Protection Officer at 49-50 East Street, Taunton, TA1 3NA
CREDIT AGREEMENT FOR FINANCE
Please read, as these terms will form part of the contract between us in the event that you apply for, or are accepted for a finance application with Eternal Beauty for the remaining balance of your training course.
It is a condition of this agreement that repayments be made by Direct Debit from an eligible bank. You undertake to maintain sufficient funds in the Bank/Building Society account nominated to meet all amounts due.
Eternal Beauty (UK) Ltd reserves the right to undertake credit checks and use sufficient information to assess your application. This may involve the use of public information that a credit reference agency may hold about you. The credit reference agency will add details of the search and your application to their record about you whether or not your application proceeds. This and other information about you may be used to make credit decisions about you and undertake checks for the prevention and detection of money laundering.
The total amount of credit, total charge for credit, total amount payable and amount of each instalment will be emailed to you at the email address specified on your enrolment form and/or sent in your confirmation letter
The first payment is due on the 28th day of the month following the completion of the training course. Subsequent instalments will be due on the 28th of each month following
If any instalment is not collected when it is due, Eternal Beauty (UK) Ltd may apportion any outstanding amount over the remaining instalments or collect the full amount due under the next instalment date.
We will notify you in writing in advance of any change to your instalment amounts.
If Eternal Beauty (UK) Ltd do not receive an instalment at the scheduled time, or the full amount payable under this agreement when requested, you will be liable to pay us for any reasonable costs, charges and expenses that we may incur or have to pay to a third party including legal costs that arise out of your breach.
Eternal Beauty (UK) Ltd reserves the right to refuse credit. If Eternal Beauty (UK) Ltd are not willing to make the agreement based on information received from a Credit Reference Agency, we will notify you of our decision and immediately also notify you of the particulars of the Credit Reference Agency, including their name, address and telephone number.
The credit agreement may be cancelled by either the Customer on one month's notice or Eternal Beauty (UK) Ltd on two months’ notice in writing.
A written notice of cancellation from the Customer is subject to the payment in full of the outstanding balance requested. If any outstanding balance is not paid in full then legal action may commence in order to recover any outstanding monies.
You are entitled to repay the amount due under this agreement earlier than the date on which repayment is due, either in full or partially. If you wish to make full or partial settlements in advance of the date that repayment is due, please contact us.
The laws of England and Wales are taken by us as the basis for the establishment of relations with you prior to the conclusion of the credit agreement. The credit agreement is established under the laws of England and Wales and is subject to English law.
If you have a complaint, you can refer to Eternal Beauty (UK) Ltd, Credit Control, 49-50 East Street, Taunton, TA1 3NA, or by email to [email protected]